Close-up of hands of different generations holding a warm-toned mobile device with large tactile buttons, soft natural window light, shallow depth of field, 35mm
Close-up of hands of different generations holding a warm-toned mobile device with large tactile buttons, soft natural window light, shallow depth of field, 35mm
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SUPPORT CHANNELS

Simple support for every generation

No automated phone menus or endless setup loops. Reach our patient, human support team directly for help with setup, orders, or our 30-day trial.

DIRECT MESSAGE

Send a direct message

Have a question about our multi-generational hardware? Fill out the form below, and our team will get back to you within one business day.

COMMON QUESTIONS

Uncomplicated answers

How does the 30-day trial work?

Is there a monthly subscription?

Try any TESLIM accessory or device in your home for 30 days. If it is not the perfect fit, return it for a full refund with free return shipping.

No hidden fees or forced contracts. You pay for the physical hardware once, and can use any standard carrier SIM card of your choice.

What does zero-setup mean?

Who is this designed for?

Our hardware arrives fully configured and ready to use. Just press the power button to connect instantly without complex Wi-Fi or account setup loops.

We design for hands of all ages. Our physical controls and high-contrast layouts are ideal for seniors, children, and anyone seeking screen-time simplicity.